Received wrong product?

Should you have received any products that are damaged, defective, or incorrect, we kindly request you to reach out to our Customer Service team at your earliest convenience, either by phone on 011 466 0201 or email at [email protected]

To expedite the resolution process, we would appreciate it if you could provide the following details:

1. Clear and well-lit picture(s) of the damaged or incorrect product(s).
2. Specify the number of products affected by this issue (e.g., 1 out of 3 bottles).
3. A brief description of the problem encountered.
4. Your unique order number (e.g., #12345).

Please bear in mind that it's advisable to inspect all bottles for potential leaks and ensure the caps are securely fastened. Vape King cannot assume liability for any damage to personal belongings resulting from leaks or improper handling of our products. Your cooperation is much appreciated as we work to address any issues promptly.